Privacy Policy

Introduction

At SMV Consulting, we are committed to protecting the privacy and security of our clients' information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our IT services. By using our services, you agree to the practices described in this policy.

Information We Collect

1. Personal Information:

Contact details such as name, email address, phone number, and mailing address.

Professional information such as job title, company name, and industry.

2. Technical Information:

IP addresses, browser type, and version.

Information about your device, operating system, and usage data when accessing our services.

3. Service Data:

Information necessary for providing IT services, including system logs, configuration details, and other data related to the performance and security of your IT infrastructure.

How We Use Your Information

1. Service Delivery:

To provide, maintain, and improve our IT services.

To troubleshoot issues, monitor performance, and enhance security.

2. Communication:

   - To respond to inquiries, provide technical support, and communicate about service-related matters.

   - To send updates, newsletters, and marketing materials (with your consent).

3. Compliance and Protection:

To comply with legal obligations and protect our rights, property, and safety, as well as those of our clients and third parties.

Information Sharing and Disclosure

1. Service Providers:

We may share your information with trusted third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes specified by us.

2. Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

3. Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

Your Rights

1. Access and Correction:

You have the right to access and correct your personal information. You can request a copy of the information we hold about you and update or correct inaccuracies.

2. Data Deletion:

You can request the deletion of your personal information, subject to certain legal and contractual limitations.

3. Opt-Out:

You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication or contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SMV Consulting

Email: support@smvconsulting.com

Phone: +44 7812 340 072

Address:  57 Sheepburn Road, Uddingston, Glasgow, Scotland, G71 7DY

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By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.